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Privacy Policy
Rekea Furniture – Privacy Policy
Privacy Statement
This privacy policy for RekeaFurniture (“Company,” “we,” “us,” or “our”) describes how and why we collect, store, share, and/or use (“process”) your information when you utilize our services (“Services”), such as when you:
- Visit our website rekeafurniture.com
- Engage with us in other ways, including any marketing, sales, or events
Reviewing this privacy notice is crucial to comprehend your privacy rights and options. If you disagree with our policies and practices, kindly refrain from using our Services. For any further questions or concerns, please reach out to us at contact@rekeafurniture.com.
What Information Do we collect?
Personal information you disclose to us
We gather personal information that you willingly submit to us when you sign up for the Services, show interest in learning about us or our products and services, engage in activities on the Services, or contact us in any other manner.
Personal information provided by you
The type of personal information we gather relies on how you interact with us and the Services, your preferences, and the specific products or features you utilize. This collected personal information may encompass the following:
- Names
- Email addresses
- Phone numbers
- Mailing addresses
- Usernames
- Billing addresses
- Username and passwords
- Debit/credit card numbers
Sensitive Information
We refrain from processing sensitive information.
Payment Data
We might gather information required for payment processing when you make purchases, including your payment instrument number and the associated security code. Payment portals like Stripe store all payment data, and you can access their privacy notice via this link: https://stripe.com/privacy.
It’s important that all personal information you share with us is truthful, complete, and precise. Kindly inform us of any updates or changes to your personal information.
Information Automatically Collected
We automatically gather specific information when you use or navigate through our Services. This data doesn’t disclose your exact identity, like your name or contact details, but includes device and usage details such as IP address, browser specifics, operating system, language preferences, referring URLs, device identifiers, country, location, details on your usage of our Services, and other technical information. This information is crucial for maintaining the security and functionality of our Services and for our internal analytics and reporting.
Similar to many other businesses, we also gather information through cookies and similar technologies. The collected information includes:
Log and Usage Data: This involves service-related, diagnostic, usage, and performance information automatically collected by our servers when you use our Services. It may consist of your IP address, device information, browser type, and settings, your activity within the Services (such as timestamps of your usage, viewed pages and files, searches, and other actions), as well as device event details (like system activity, error reports, and hardware settings).
Device Data: We collect information about the device you use to access our Services, including your device’s IP address, device and application identification numbers, location, browser type, hardware model, Internet service provider or mobile carrier, operating system, and system configuration details.
Location Data: This involves information about your device’s location, which can be precise or imprecise. The extent of information collected depends on your device type and settings. For instance, we may use GPS and other technologies to gather geolocation data based on your IP address. You have the option to opt out of providing this information by denying access or disabling the Location setting on your device. However, opting out may limit your ability to use certain features of our Services.
How Do We Process Your Information
We handle your personal information for various purposes, depending on how you engage with our Services:
Account Management: We process your information to help you create and manage your account, ensuring its functionality.
Service Delivery: Processing your information allows us to provide the services you’ve requested.
Customer Support: We use your information to respond to your inquiries and provide support as needed.
Administrative Communication: Your information may be processed to send you details about our products, services, policy changes, and similar updates.
Order Fulfillment: Processing your information is necessary to manage and fulfill orders, payments, returns, and exchanges made through our Services.
Facilitating User Communications: We process information to enable user-to-user communication through our platform.
Feedback Requests: When necessary, we process your information to request feedback and improve our Services based on your usage.
Marketing and Promotions: Your personal information may be used for marketing purposes that are aligned with your preferences. You can opt out of marketing emails anytime.
Targeted Advertising: We process information to create and display personalized content and ads tailored to your interests and location.
Testimonials: We may post testimonials containing personal information on our Services.
Service Protection: Processing your information helps us maintain the security and safety of our Services, including fraud prevention.
Prize Draws and Competitions: We process information to administer prize draws and competitions.
Service Evaluation and Improvement: Analyzing your information helps us identify usage trends, evaluate the effectiveness of our campaigns, and improve our Services, products, and overall experience.
Usage Trend Identification: We analyze information about how you use our Services to better understand usage patterns and make necessary improvements.
Marketing Effectiveness: Processing your information helps us understand how to create relevant marketing and promotional campaigns.
Legal Compliance: We process your information to comply with legal obligations, respond to legal requests, and protect our legal rights.
When And With Whom Do We Share Your Personal Information?
We may share your information with third-party vendors, service providers, contractors, or agents who assist us in performing services or tasks on our behalf. These third parties may require access to this information to carry out their work. The types of third parties we might share personal information with include:
Advertising, Marketing, and Lead Generation:
Bing Ads, Facebook Audience Network, Google Ads
User Communication and Chat:
Tidio
Invoicing and Billing:
Stripe, Apple Pay, PayPal
Retargeting Platforms:
AdRoll, Facebook Custom Audience, Google Ads Remarketing, Google Analytics Remarketing
Social Media Sharing and Advertising:
Facebook advertising, Instagram advertising, Twitter advertising, Facebook social plugins, Twitter social plugins, Instagram social plugins
User Commenting and Forums:
Google Tag Manager
Web and Mobile Analytics:
Facebook Ads conversion tracking, Facebook Analytics, Google Ads, Google Analytics, Google Tag Manager, Hotjar, Lucky Orange
Website Hosting:
Shopify
Website Performance Monitoring:
Bugsnag
Additionally, there are situations where we may need to share your personal information:
Business Transfers:
In scenarios involving mergers, the sale of company assets, financing, or the acquisition of our business by another company, we may share or transfer your information as part of these processes.
Do We Use Cookies And Other Tracking Technologies?
To access and store information, we may use tracking technologies (web beacons and pixels) and cookies.
How Long Do We Keep Your Information?
We will retain your personal information only for as long as necessary for the purposes outlined in this privacy notice unless a more extended retention period is mandated or permitted by law (such as for tax, accounting, or legal requirements). None of the purposes described in this notice will necessitate keeping your personal information beyond one (1) month after the termination of your user account.
If there is no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. In cases where deletion or anonymization isn’t immediately feasible (for example, if your personal information is stored in backup archives), we will securely store it, isolating it from any further processing until deletion becomes feasible.
How Do We Keep Your Information Safe?
We have established appropriate and reasonable technical and organizational security measures to safeguard the personal information we handle. However, despite our efforts to secure your data, it’s important to note that no electronic transmission over the Internet or storage method is entirely foolproof. Therefore, we cannot assure or guarantee that unauthorized individuals like hackers or cybercriminals won’t be able to bypass our security measures and gain access to, collect, steal, or alter your information. While we strive to protect your personal information to the best of our ability, the transmission of such data to and from our Services carries inherent risks. For enhanced security, it’s advisable to access our Services within a secure environment.
Do We Collect Information From Minors?
We do not intentionally request information from or market to individuals under the age of 18. By using our Services, you confirm that you are at least 18 years old or that you are the parent or legal guardian of a minor using the Services and consent to their use. Should we discover that personal information has been collected from users under 18 years old, we will deactivate the account and take reasonable steps to promptly remove such data from our records. If you are aware of any data we may have collected from individuals under 18, please contact us at contact@rekeafurniture.com.
What Are Your Privacy Rights?
Users in the UK or EEA have the right to complain to the UK Data Protection Authority or Member State Data Protection Authority if they believe their personal information is being unlawfully processed.
Users in Switzerland can contact the Federal Data Protection and Information Commissioner.
Users in the USA and any other regions where the site will operate can complain as per the specific Data Protection Policy within the relevant polity of the region.
Withdrawing Your Consent
If we are using your consent as the basis to process your personal information—whether it’s express or implied consent based on the applicable law—you have the right to withdraw your consent at any time. You can do so by reaching out to us using the contact details provided in the “How Can You Contact Us About This Notice?” section below.
It’s important to note that withdrawing your consent will not affect the lawfulness of the processing done before the withdrawal. Additionally, if permitted by the applicable law, it will not impact the processing of your personal information carried out based on lawful processing grounds other than consent.
Opting Out of Marketing and Promotional Communications
You have the option to unsubscribe from our marketing and promotional communications anytime by clicking the unsubscribe link in our emails or by contacting us using the details provided in the “How Can You Contact Us About This Notice?” section below. Upon doing so, you will be removed from our marketing lists. Please note, however, that we may still contact you for non-marketing purposes, such as sending essential service-related messages necessary for your account’s administration, responding to service inquiries, or other non-marketing reasons.
Controls for Do-Not-Track Features
Many web browsers and some mobile operating systems and applications offer a Do-Not-Track (“DNT”) feature that allows you to indicate your preference not to have your online browsing activities monitored and collected. Presently, there isn’t a consistent technology standard established for recognizing and implementing DNT signals. Consequently, we do not currently act upon DNT browser signals or any similar mechanism that automatically communicates your choice to avoid online tracking. If a standard for online tracking that requires our compliance is adopted in the future, we will update this privacy notice to inform you of any changes.
Do We Make Updates To This Notice?
We may periodically update this privacy notice. The revised version will be identified by a new “Revised” date and becomes effective as soon as it is accessible. If substantial changes are made to this notice, we may inform you by prominently displaying a notice of these changes or by directly sending you a notification. We encourage you to regularly review this privacy notice to stay informed about how we safeguard your information.
How Can You Contact Us About This Notice?
In case of questions or comments related to this privacy policy, you can email us at contact@rekeafurniture.com or contact us by mail at:
Tamani Art's Offices - Office No. 1929 - Al Asayel St - Business Bay - Dubai
How Can You Review, Update, Or Delete The Data We Collect From You?
Depending on the laws applicable in your country, you might have the right to request access to, modify, or delete the personal information we have collected from you. To make such a request to review, update, or delete your personal information, please contact us using the contact information provided.
